Hi!
Today I have updated Git Integration for Jira (ver. 3.3.4), but after updating system show message:
The app cannot be activated. Check the logs for more information
The following message is visible in the Register Log:
Unable to activate the Git Integration for Jira app (com.xiplink.jira.git.jira_git_plugin)
Can someone help me?
Best Regards.
Davide.
Hi Davide -
Thank you for posting this and reaching out to our support channel directly (support@bigbrassband.com or support site).
We have pulled the v3.3.4 from the Atlassian Marketplace as it contains a bug affecting certain customer upgrades. We will provide a fix soon - but in the meantime you can uninstall the v3.3.4 release (you will not lose data) and then install v3.2.7 (current version in the Atlassian Marketplace).
If you have any trouble - please reach out.
Cheers,
Adam
With your perfect support in Bigbrassband support site problem solved in less than 10 minutes!
Thanks again.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.
Learn more
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.