Rapid Boards are empty after upgrade to Greenhopper 5.9.7

The Rapid Boards are emtpy after we performed an upgrade to Greenhopper 5.9.7 from Greenhopper 5.9.6. There is only an error message at the bottom of the page: e.g. "Fehler '00000000000031.000' ist eine ungültige Nummer" ("ERROR '00000000000031.000' is an invalid number").

We are using Jira 5.0.3.

Any ideas?

6 answers

1 accepted

0 votes
Accepted answer

Hi all,

This has been filed as a bug in our project: https://jira.atlassian.com/browse/GHS-5149

The temporary work around is to set the user's locale (not the system-wide locale) to English. Re-indexing or restarting will not be required.

We apologise for the inconvenience. The fix will be available in the next release of GreenHopper.


Michael Tokar [Atlassian]

This problem dissappers when a different estimation statistic (not "Story Points") is selected in the rapid board configuration.

Very strange. Could you open a support ticket about this? They can reproduce this and raise it as a bug.


I filed an support ticket for this issue: JSP-126323.

0 votes
Mirek Community Champion May 13, 2012


The problem could be related to the Story Points custom field.. Default one created upon GreenHopper installation may be removed. Please look at the log files when reproducing the issue and look for any message.

Here is more information about that:





the stacktrace in our log file is different:


Seems to be a problem with the Default language. Setting this from English UK to German results in that number format exception. I expect the '.' to be responsible for 000005.000 to being a valid number.

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