QuartzWorker-1 ERROR ServiceRunner NonQoutedCommentHandler

[JT]

We are seeing errors in our logs in regard to the NonQuoted Comment Handler:

2012-02-21 13:52:53,957 QuartzWorker-1 ERROR ServiceRunner NonQoutedCommentHandler [service.services.mail.MailFetcherService] NonQoutedCommentHandler[10031]: Exception: null
javax.mail.FolderClosedException
at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:149)
at com.sun.mail.imap.IMAPMessage.getHeader(IMAPMessage.java:715)
at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:173)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:65)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:52)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at com.atlassian.multitenant.quartz.MultiTenantThreadPool$MultiTenantRunnable.run(MultiTenantThreadPool.java:72)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)

Any help in resolving this issue would be appreciated.

[JT · Accepted solution]

We have moved to v5.x and no longer have this issue.

[Hans-Peter Oswald]

We are facing the same problem using Jira 4.4 !

[JT]

Wojciech, We are using JIRA 4.3.4. The IMAP account we set up does not have any special configuration. We only have the one IMAP account.

[Wojciech Seliga]

I guess you are using JIRA 5.0. Is it the case?

Do you experience it all the time? Can you easily reproduce it with other IMAP account? Do you have any special configuration of your IMAP account?

Cheers,
Wojtek