Product import failing

Ryan
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February 11, 2025

Hello,

 

I am importing projects from our older version of Jira to a new Jira server (Different OS etc). I have moved a lot of projects but I can't seem to move the service desk software projects 

 

 

The existing project with key 'XX' contains '1' issues. 

 

  • The existing project with key 'CC' contains '1' issues. You can not import a backup project into a project that contains existing issues.
  • The existing project with key 'CC' contains '3' components. You can not import a backup project into a project that contains existing components.

 

I have 2 projects that this happens with. I don't know what to do.

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DEPLOYMENT TYPE
SERVER
VERSION
9.16
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