Hi,
Problem: We have an issue showing up on an epic. It is showing 1608hours remaining, but we believe should be showing 35 hours.
Background Info:
Desired outcome:
Hello @Scott Hassell
If the value is missing both in your structure and in Jira, then it seems like a synchronization-related matter in BigPicture. Structure can only work with data/field values that are present in issues in Jira; it doesn't have access to the data stored inside other apps. So, if the data you need appears in issues and/or it can be referenced by JQL, only then Structure can work with it.
I hope this helps. If you need further assistance or have other questions about Structure, please reach out to us directly at our support portal.
Best regards,
Stepan
Tempo (the Structure app vendor)
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