Parent Link is not showing info in filter

[Louise Mitchell]

Hi

I have added the Parent Link Column to a filter, but the column is blank.  I definitely have parent links in my issues

What am i doing wrong - I'm very new!

[Ravi Varma · Accepted solution]

Hi @Louise Mitchell 

I assume you are using Issue Navigator and using Parent Link in your JQL and you want to see the Parent Link field values for the issues shown in the Issue Navigator.

For that, you have to add Parent Link field using Columns dropdown, which is on the top right corner. Once the column Parent Link is added, the issue results will show the Parent Link field values as another column

Please refer to the below screenshot:

Regards,

Ravi Varma

[Louise Mitchell]

Hi Ravi

Yes that is correct

I have added the column and its blank.  Same thing happens if I add Parent Link to Agile cards.  It shows "none'.

:(

L

[Ravi Varma]

Hi @Louise Mitchell ,

Can you post screenshots of the view issue page of the issue that you are looking and the issue navigator screenshot highlighting the issue that had parent link on view issue page but not showing under parent link column.

Based on that, I can help you.

Regards,

Ravi Varma

[Louise Mitchell]

Hi Ravi

This is the details screen

This is the filter with Parent Link column

This is the Agile Card on a Kanban Wall with None

Thanks for helping :)

L

[Ravi Varma]

Hi @Louise Mitchell 

You should be using linkedIssue in the JQL 

[Louise Mitchell]

Thanks Ravi - that works :)

Do I need to set up the issue in a different way to get the parent link to populate?

I am using parent links as I could not work out how to make existing task issues part of an Epic

L

[Ravi Varma]

Hi @Louise Mitchell ,

You should be using Epic Link, in case you want to add stories/tickets to an Epic

[Louise Mitchell]

Hi Ravi

I am setting up new issues tasks through Epic link,  but I am trying to organise quite a large collection of issues that have already been raised and cant work out how to make them link to an Epic.

If you can tell me how to do that it would be so much easier :)

thanks

L

[Ravi Varma]

Hi @Louise Mitchell ,

First Solution

On the Issue Edit screen, you should make sure that Epic Link field is available. 

Refer to the below screenshot, where you can select one of the available Epics on the Edit Issue screen

Second Solution

Go to the agile board, backlog screen (click on Epics) as shown in the below screenshot and drag and drop the tickets in backlog to the desired Epic. I would prefer this way, as it is easy and intuitive. You can even create new epics on the fly.

Hope this is what you are looking at.

Regards,

Ravi Varma

[Louise Mitchell]

YAY!

Solution 2 works

All i need to do is move the issues back to the backlog and I can drag and drop them in

Thank you Ravi!

[Ravi Varma]

If my inputs helped you, can you accept my answer. Thanks