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Only the administrator has access to the project in Jira Cloud Free

Daniela Gomes dos Santos
Daniela Gomes dos Santos
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March 5, 2025

A project was created in Jira Cloud to be able to share the schedule with clients, however, only the administrator can view and edit the project, the other team members cannot, why does this happen? We use Jira Cloud Free.

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Marc - Devoteam
Marc - Devoteam
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March 5, 2025

Hi @Daniela Gomes dos Santos 

Welcome to the community.

You need to assign product access to the users in Atlassian administration

See, https://support.atlassian.com/user-management/docs/give-users-access-to-products/ 

If this is done, then you need to grant the users project role

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Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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