One team member cannot access a certain project.

[Fran Kordić]

One of the team members cannot open one of our projects, it will just try to load indefinitely. All other projects work completely fine for them. 

[Henning Stoll]

Hi @Fran Kordić ,

please see this article regarding your issue:

Getting error "This project isn’t available" or infinite loading when accessing Jira Service Management project settings | Jira | Atlassian Documentation

I hope this helps.

Best regards

Henning