One User Gets "cannot forward after response has been committed" When She Logs Into JIRA

JIRA is running fine, everyone seems to be able to log in, except for one user.

We have okta so every login starts with a "User from assertion" info line, followed by "user, found in JIRA user list" followed by "getUser Method, user found redirecting to /secure/Dashboard.jspa". Then they land on the dashboard and all is well. This happens, as far as I can tell, for everyone.

But with this one user get this error:

2017-02-23 11:11:55,892 http-nio-8080-exec-8 ERROR      [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [java.lang.IllegalStateException: Cannot call sendRedirect() after the response has been committed] with root cause

(I'll spare you the rest of the spew.)

 "Cannot call sendRedirect() after the response has been committed" is a Java exception, but I don't know what's causing it. Clearly, the act of going to the Dashboard causes this problem, but why?

Any ideas how to fix it? Maybe if I delete the user and recreate her?

1 answer

I would try to change the default dashboard for the user and see if that is causing the exception. 

Do you have scriptrunner? Then you can become the user and remove the favourite dashboard that will be displayed when logging in.

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