One Click '+Create Issue'

Jira Admin July 20, 2011

This document: http://confluence.atlassian.com/display/JIRA043/Creating+an+Issue

gave me the impression that if my JIRA instance has only one project and only one issue type, then hitting the '+Create Issue' button on the top right will drop me right into a new issue without needing to select project or issue type from drop downs. The relevent text is:

Note that this popup will not be displayed if:

  • There is only one project and only one issue type for that project in your JIRA site.

I have merged all my projects and issue types but the '+Create Issue' button still presents drop down selectors for project and issue type. Is there something extra that I need to do to achieve this?

My goal is to simplify the process of creating issues for my management team who find it faster to populate a spreadsheet with tasks, so every click counts.

I am aware of this: http://confluence.atlassian.com/display/JIRACOM/Automating+JIRA+operations+via+wget

which suggests that I could construct a link to accomplish what I want, but I am not sure how to get it into the JIRA UI.

I was hoping not to do anything bespoke!

I deleted all projects except for one, under Admin > Projects it reads:

Below is the list of all 1 projects for this installation of JIRA.

Is there somewhere else that I need to make changes to get them projects out of JIRA?

Any pointers or suggestions would be most appreciated.

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MatthewC
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July 20, 2011

You could do a combination of adding extra menu items and hard coding create issue links?

I just gave an answer for something similar about how to add extra menu items: https://answers.atlassian.com/questions/3710/how-to-add-or-remove-link-from-the-header?page=1#3727

and

Here is an example of a simple one-click create link:

http://jira.xxx.com:8080/secure/CreateIssueDetails.jspa?pid=10416&issuetype=1&summary=One%20Click%20Example&description=This%20is%20an%20example&reporter=admin

References:

Creating Issues via links: http://confluence.atlassian.com/display/JIRA/Creating+Issues+via+direct+HTML+links

But I'd have to agree with Martin, it's a lot of work to go to for little gain

MatthewC
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July 20, 2011

Just one more thought.... if you're one-click creating issues from outside Jira (4+) then you will need to turn off the form token checking

http://confluence.atlassian.com/display/JIRA042/Disabling+Form+Token+Checking?clicked=jirahelp

MatthewC
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July 20, 2011

Have you double checked how many issue types there are against the project? If there is more than one issue type (which Jira has as standard) then you will still get the popup

Jira Admin July 20, 2011

This is strictly from inside JIRA

Jira Admin July 20, 2011

All I have is 'Task' in my issue types, but I have two 'Issue Type Scheme' one of which is for Greenhopper.

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Jira Admin July 20, 2011

I have updated my question to reflect your comment.

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Jobin Kuruvilla [Adaptavist]
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July 20, 2011

Adding Links to JIRA UI is pretty easy if you know the location to be addded. Locations can be found here.

Aas Martin suggested, I would check if the other projects are still there or not before doing it.

Jira Admin July 20, 2011

How would one check if the projects are still there?

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Martin Cooper
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July 20, 2011

If only have 1 project and 1 issue then drop down will have those values in so its just another click. I appreciate what you are saying, but is the Total Cost Benefit there to develop a bespoke solution that will need to be supported and maintained really there for the sake of a two clicks instead of one?

I suspect that your projects though merged are still in JIRA (as far as JIRA is concerned) hence the reason why its not behaving as desired.

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