Notification Emails in JIRA


We recently upgraded to JIRA 5.0.6 from 4.4. Previously, the emails that were being sent had a particular HTML format (not the plain text version) that our users were accustomed to. Is there a way to revert back to the old email templates?

I'm not sure if the format or api calls from the old templates are compatible with this new version so any help is appreciated.


1 answer

I did not find the answer version of this question, but here are the reasons and how to change things back.

Here is one of the answer versions for this question. It was not the one I was looking for though.

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