Notification Emails in JIRA

Hello,

We recently upgraded to JIRA 5.0.6 from 4.4. Previously, the emails that were being sent had a particular HTML format (not the plain text version) that our users were accustomed to. Is there a way to revert back to the old email templates?

I'm not sure if the format or api calls from the old templates are compatible with this new version so any help is appreciated.

Thanks!

1 answer

I did not find the answer version of this question, but here are the reasons and how to change things back.

http://milesjordan.com/index.php/2011/12/12/add-the-action-back-into-jira-email-subjects

Here is one of the answer versions for this question. It was not the one I was looking for though.

https://answers.atlassian.com/questions/13999/jira-email-notfications-new-subject-template-in-jira-4-4

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,086 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you