Notification Emails in JIRA

Hello,

We recently upgraded to JIRA 5.0.6 from 4.4. Previously, the emails that were being sent had a particular HTML format (not the plain text version) that our users were accustomed to. Is there a way to revert back to the old email templates?

I'm not sure if the format or api calls from the old templates are compatible with this new version so any help is appreciated.

Thanks!

1 answer

This widget could not be displayed.

I did not find the answer version of this question, but here are the reasons and how to change things back.

http://milesjordan.com/index.php/2011/12/12/add-the-action-back-into-jira-email-subjects

Here is one of the answer versions for this question. It was not the one I was looking for though.

https://answers.atlassian.com/questions/13999/jira-email-notfications-new-subject-template-in-jira-4-4

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

106 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you