Not getting the close button for one ticket.

i am attaching screen shot of workflow and ticket and unable to get close button for one of the ticket. rest of the tickets are fine.

please advice what changes should be done to enable the close button.

1 answer

1 accepted

did you check the conditions on that WFA?

if there is no condition or if the condition passed then

Run the integrity checker via Administration >> System >> Integrity Checker. Fix the error if there is any error message being thrown. check this

https://confluence.atlassian.com/display/JIRAKB/Missing+Available+Workflow+Actions

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

800 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you