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No project list as site admin

Umer Jamil June 21, 2023

Hi,

     I am a site admin managing users and groups. I am having a problem. I can see all project list in my android application of Jira but no projects in website. I was managing project settings but now I have no access to projects because it saying no project in all project menu.

2 answers

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Umer Jamil June 22, 2023

I resolved my issue. I added myself in one of the project and now I can see list of all project in Jira.

0 votes
Tim Perrault
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June 21, 2023

Hi @Umer Jamil 

 

If you are a site admin you should still be able to see all the projects by going to https://<youratlassiansite>.atlassian.net/jira/settings/projects/manage

Umer Jamil June 21, 2023

Yes I was managing projects from there. But now there is no projects.

Tim Perrault
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June 21, 2023

Do you have anything selected in the drop down? if so remove it from the list and see if that helps

Screenshot 2023-06-21 110343.png

Umer Jamil June 21, 2023

12t.jpgCheck this screenshot

Tim Perrault
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June 21, 2023

Anything in the trash or archive folders?

Umer Jamil June 21, 2023

Nothing in any of these but all projects showing in mobile application.

Tim Perrault
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June 21, 2023

What settings were you changing? Did you change your permissions? I would try refreshing your browser and maybe even logging out and back in.

Umer Jamil June 21, 2023

No me and my org admin didn't made any change and also I tried different browser but same result.

Tim Perrault
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 21, 2023

Can your org admin, if not already, add themselves as a site admin and check to see if they can see the list of projects?

Umer Jamil June 22, 2023

I resolved my issue. I added myself in one of the project and now I can see list of all project in Jira.

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CLOUD
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Product Admin
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