No output using issue.comments.last in Server Automation

[Chris Jost]

Hi all,

I'm looking to send an automated email with the hyperlinked key, summary, and the last comment on an issue. I attached a picture of how it is currently set up. However, in my testing, there is nothing returned for the last comment, despite there being plenty of comments on the issues. Can you please help show me where I went wrong!

[Vishal Biyani · Accepted solution]

@Chris Jost 
Since you are using {{issue.comment.last}} inside {{#issues}}, that is one of the problems.

if you take it out and have something like this, it works.

<tr>
<td>{{issue.comment.last.body}}</td>
</tr>

[Chris Jost]

Hi Vishal, thank you so much for the reply! Unfortunately that still shows no output: 
I do have "process all issues in bulk" turned on though

[Vishal Biyani]

@Chris Jost 

Below is the working code. You can adjust the message according to your need. You don't need to use issues.comments as you are iterating via issues already.

---

The {{issues.size}} issues listed below

<table border="1" cellpadding="2" >
<tbody>
{{#issues}}
<tr>
<td><a href {{url}}>{{key}}</a></td>
<td><a href {{url}}>{{summary}}</a></td>
<td> {{comments.author.displayName}} </td>
<td> {{comments.last.body}} </td>
</tr>
{{/}}

</tbody>
</table>

---

Thanks @Bill Sheboy for your input

[Chris Jost]

Hi all, this may be a silly question but how can I paste my code within here for future reference? Every time I try it gets formatted automatically. Thank you so much for the support as I'm very new to this!

[Bill Sheboy]

For Rich Text...under the "Formats" dropdown there is a "Code block" option for fixed-font.  Yet that "zaps" spacing when pasted in as text...requiring aligning text.

You could also try the HTML format to see if that helps preserve it better.

[John Funk]

Hi Chris - Welcome to the Atlassian Community!

Try {{issue.comments.last.body}}

[Chris Jost]

Hi John, unfortunately this still didn't give an output :( I really appreciate your help!!

[Bill Sheboy]

Hi @Chris Jost -- Welcome to the Atlassian Community!

Your rule is using the bulk-handling smart value {{issues}} to iterate over the issues found.  Once inside the iterator, just use the field's smart value to access it.

For example:

{{#issues}}
* {{key}} -- {{summary}}: {{comments.last.body}}
{{/}}

Kind regards,
Bill

[Chris Jost]

Hi Bill, unfortunately comments.last.body did not return any output in my format :( I really appreciate the help!!

[Bill Sheboy]

Please re-read my post and the documentation link I provided...

When inside the iterator {{#issues}} ... {{/}} the issue prefix is not used; instead the scope is the iterator.