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No están llegando las notificaciones de Jira Service Management

Estimados comunitarios:


Desde el día de ayer no están llegando las notificaciones al correo electrónico de los usuarios en Jira. He revisado la configuración de correo (está activa), la bandeja de ingreso (está ok), pero no llegan las notificaciones.

Si alguien pasó por algo parecido y encontró una solución, le agradeceré nos pueda ayudar.


1 answer

1 accepted

2 votes
Answer accepted
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 28, 2021

Hi @Zigleet,

Welcome to Atlassian Community!

There is currently an active incident involving email notifications, have a look at I would also recommend subscribing to updates so you will be notified of future issues.  

Hi, Mikael Sandberg:

Thanks a lot for your answer. We didn´t know about this site

Best Regards

Like Mikael Sandberg likes this

Buenas tardes tengo el problema que las notificaciones no les estan llegando algunos usuarios ¿Los incidentes siguen activos?

Hola buen día. Esto lo pudiste solucionar? hace unos días que dejaron de funcionar las notificaciones, ya no encuentro que hacer. Por favor si pudiste dar con el problema ayudame.



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