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Need help in find JIRA tickets with external reference

Hi,

I need help in finding out the JIRA tickets with external reference (Testrail) 

 

Issue:

We have JIRA tickets are mapped to corresponding test case in Testrail (we have integrated testrail in JIRA), Now we follow a criteria that if there are new issues we have to create a new test case correspondingly in testrail too and map the reference with JIRA ticket ID in testrail all works well and each JIRA ticket has listing the test added in testrail.

For tracking purpose we have to filter the JIRA tickets that are not linked/mapped to the corresponding test case in testrail, Need to know how to do that? We are planned to run those filter on weekly basis to track the JIRA tickets. 

Please let me know how to proceed with this or is there any answered topic please point me to that. 

Thanks in advance. 

4 answers

0 votes

Hello,

If you have Adaptivist Scriptrunner, you could use linkedIssuesOfRemote function. You can read more information here:

https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_remote_issue_links

We are not using Scriptrunner. Is there any solution without script runner?

There are other add-ons that work with links, but this case is very specific and I don't know of one that quite meets it (ScriptRunner allows you to write code inside the application, so it can do it)

@Nic Brough _Adaptavist_ Thanks for the reply can you please let me know the other add-ons that work with links.? 

we are on JIRA cloud server 

Jira Suite Utilities, Misc Workflow Extensions and (possibly) Power Scripts

(I've not used that Power Scripts much, as I usually have access to ScriptRunner which is a lot more flexible, and I can't be bothered to learn yet another language)

Hello,
I found this discussion as Im looking for the solution to this as well.
We have Jira Server which is integrated with testrail and we do use scriptrunner.

I've tried as many different variations on the use of the ' linkedIssuesOfRemote' I can think of and Im unable to get the returned issues I expect.

I have verified that the issues im trying to filter do contain linked testrail test case results specific to the issue but Im unable to get a working jql to find those issues.

Looking at the JSONs issues with linked testrail results I see nothing in the JSON referencing testrail so Im starting to think this won't work.

has anyone successfully used the ' linkedIssuesOfRemote' JQL function to filter Jira issues with linked test cases?  If so would you be able to share the JQL you found to work?  

Thanks in advance,

Greg

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