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My card is expired or Jira payments, I want to update the details byt getting this error

Aleena Umaiir
Aleena Umaiir
Contributor
February 11, 2025

My card is expired, and I want to add updated card details.

But, on doing that, I am getting following error.

image (5).png

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arz host
ARZ Host
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February 11, 2025

Have you checked that the new card details are valid? Also, try clearing the browser cache or using a different browser. If the problem is still there, you might have to contact Atlassian support, which may get it resolved for you sooner.

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Dirk Ronsmans
Dirk Ronsmans
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February 11, 2025

@Aleena Umaiir ,

As it mentions, might be best to contact support directly. You can raise an issue at https://support.atlassian.com/contact !

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