Hi Everyone, hope all is well. I am new to Jira so still learning how everything works and would appreciate some help.
I have created an automation rule where if a summary contains a certain value, different subtasks have to be created. The rule works in the sense that the subtasks get created accordingly, but when the subtask transitions to a different status i.e. Open to Ready for QA, I get this error message in the audit log:
This is the rule:
The subtasks do follow the same workflow as the parent so I am not sure if I have potentially missed a step in that regard when building the rule?
Would appreciate any assistance.
Thanks!
Welcome to the community.
Add a condition in your rule that checks if the transitioned issue is not a sub task.
Add this directly after the rule trigger.
Use the "Issue Field condition" set like issue type is not sub-task
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Welcome to the community.
If parent/sub has same workflow and you want to run this rule on parent (so that subs can be created), please add a condition after "When: Issue transitioned".
Sample condition: Issuetype = xxx
So, you ensure that automation only runs for certain types, not for irrelevant types.
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