For cross functional tasks, we need to add 2/3 assignees to a Software project on JIRA. The issues in which they are Primary/Secondary assignees should be displayed when I click on their user icon in the Kanban board.
Is this possible?
The short answer is no. JIRA only allows one assignee. One workaround is to create a user picker for the additional users. In my experience if more than one person needs to work on an issue it can be divided into subtasks assigned to them works well. That way if they look for tasks assigned to them it shows up.
If we genuinely have multiple assignees, we tend to use sub-tasks for them.
To generally track who has contributed to something, based on historical Assignee activity, we created a multi-user field called Contributors, and used Automation for Jira to automatically add a user to the Contributors field whenever an Assignee is set. We tend to change Assignee on an issue when something is being reviewed (reviewer = Assignee at that stage) and when something is being tested by a QA/engineer (tester = Assignee at the QA status).
At the end of the issue's lifespan we can see who was actively involved from the contributors field.
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