Moved servers but now my license key server id is not matching between application and license details

I moved from a temporary server that was using an evaluation license to another permanent server.  After what looks like a successful move I changed my license details to our new purchased license, however, the server id on the license and that of the application are not matching. I tried an edit on my license to change it to the server id that came over from my migration but it does not accept it - is this because it was an evaluation license?

1 answer

I updated it through the database and they now match.  Is there anywhere else I need to change it i.e. config files or anything or is the only place that the server id stored is the database?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

158 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you