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Migrating Confluence users to JIRA user directory


I'm migrating JIRA and Confluence from Cloud to server. As I understood, all users will be created in the internal directory of JIRA and Confluence. I now want to configure Confluence to use JIRA for authentication. My issue is, that the users are still present in Confluence internal directory so I will probably run into some issues when I just connect Confluence to JIRA. 

Anyone dealt with a similar situation? How did you solve it? 

My first thought was to just delete all users in Confluence user directory and than connect it to JIRA as the content is associated based on the username if I'm not wrong. 

What are your thoughts? 


1 answer

1 accepted

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Answer accepted
Adrian Atlassian Team Jan 14, 2020

Hi @Felix 


If the usernames are identical, the highest ordered directory will be used to authenticate the users. You will simply need to move the Jira directory added in Confluence to the top :


If the username for some users are different, I suggest renaming those users to match the new directory before adding the Jira directory to Confluence. 

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