Message: Error communicating with the JIRA server, please check your settings

Taber Loveless
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July 25, 2011

Have setup Bonfire via plugin manager and have "Accept Remote API Calls" ON but getting message:

Error communicating with the JIRA server, please check your settings.
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The URL src.drivertech.com:8080/rest/auth/latest/session responded with a status code of 0

If I put the url into my browser and open the output I receive:

{"self":"http://src.drivertech.com:8080/rest/api/latest/user/admin","name":"admin","loginInfo":{"loginCount":17,"previousLoginTime":"2011-07-25T13:49:43.520-0600"}}

Unfortunately I cant the the HTTP request/response from the plugin using Firebug. Is there somthing else I can use to help troubleshoot?

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gdavidson
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July 25, 2011

Hi Taber,

A status code of 0 generally indicates either an offline network connection, a firewall block, or an internal failure with the AJAX request.

Firebug doesn't work with network requests sent by other extensions, but you can use Charles Proxy (http://www.charlesproxy.com/) to inspect all Firefox network traffic.

Cheers,

Gilmore

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AlexH
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October 6, 2011

I'm now running into the same problem. How did you solve this, Taber?

Bonfire throws the exact same error you noted above, but when I open the url manually I get a response very similiar to the one you posted above -- everything seems to be working fine except bonfire won't connect.

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AlexH
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October 6, 2011

Firefox 3.6 works fine... problem seems to be limited to Chrome 14.0.835.187 m

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AlexH
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October 6, 2011

I'm now running into the same problem. How did you solve this, Taber?

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