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Mentions randomly not working

David Yu
David Yu
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March 21, 2024

Has anyone experienced mentions randomly failing?

In the Console, I'll see an error for "undefined missing jira/mention/mention-element"

This is all random...if I reload the page, it works again.

On 9.12.4; I did not experience this prior to upgrading from 9.4.X.

mentions-broken.png

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David Yu
David Yu
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April 23, 2024

https://jira.getxray.app/browse/XRAY-9729

Was due to X-Ray add-on.

Update: X-Ray believes it's something Atlassian introduced that's causing an interaction with plugin vendors, not just X-ray.

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Gilles Volluz
Gilles Volluz
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July 23, 2024

FYI, I do get the same console error in Firefox, but not in Chrome. Clearing the cache didn't help, and reloading the page many times as well. What a pain in the ass!

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Benjamin
Benjamin
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March 22, 2024

@David Yu 

 

Haven't encounter this but sometime I do run into weird quirks here and there. Usually, clearing of the cache or going into incognito mode takes care of it. 

 

 

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