List of Screen readers supported by Jira Data Center?

Francisco Villena November 17, 2022

Hi

I wonder to know if it is published by Atlassian the list of screen readers supported by Atlassian to be used in Jira and Confluence data center instances.

Thanks!

3 answers

0 votes
Tyler T
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 17, 2022

Hi @Francisco Villena ,

Here is some information from the Accessibility page on the Atlassian website:

Recommended Technology

We test our software using a variety of screen readers and browsers. We've found the following combinations provide the most accessible experience when using our products:

  • If you're using Windows, we recommend using NVDA with Firefox or JAWS with Chrome
  • If you're using OSX, we recommend using VoiceOver with Safari.
0 votes
Francisco Villena November 17, 2022

Thanks Fabio for your answer

I mean with screen reader applications such as Jaws. We have face some problems with this screen reader reading text in Jira. Jaws does not read text in dropdown text fields, and when someone is mentioned with @....

This screen reader in other applications do read this type of text.

Thanks!

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 17, 2022

Thanks for the explanation. There is an open request for that https://jira.atlassian.com/browse/JRASERVER-68124 and right now Jaws is not supported.

Please vote this ticket.

Fabio

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 17, 2022

Hi @Francisco Villena ,

what do you mean with screen "readers"? If you are talking about browsers you can find list here :

https://confluence.atlassian.com/doc/supported-platforms-207488198.html

https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

Fabio

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