When I want to go into the configuration of certain, but not all, of my configured Kanban Boards, the configuration page is not being loaded.
I re-indexed, Re-started, I increased allocated memory settings from min 384M to min 768M and max from 768M to 2048M and restarted again. No solution.
My Jira software is running at version 7.3.5.
Anyone had the same issue already? Any solutions?
See below screenshots. Thank you for your reactions!
I would start by going to the board configuration and reproducing the issue. When that happens see if there is anything in the JIRA_INSTALL/logs/catalina.out or the JIRA_HOME/log/atlassian-jira.log that can be of use.
If not the next step would be to create a HAR file and see if that provide any clues to what's going on.
If you find anything in the logs and you want help interpreting it paste the relevant snippet here.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs