Jira running very slow

[Nick Sanzotta]

After installing Jira on a newly installed OS, and having users test the performance feedback from them was positive.

Then very next steps I took involed: moving Jira off HSQL to Postgresql database located on the same machine.

Also enabling SSL with a 3rd party Cert.

After testing everything I made the server live shortly after users were complaining of the performance being painfully slow.

*note* this is a small user based install 10 user.

Any suggestions would be very helpful

[Jordan Koppole]

Try checking the dbrespone time.. and the memory usage and cpu load.. These are the parameters that makes a lot of difference.

[J. Caldwell]

Can you say what OS you are using?

Also...how did you lay things out and is the machine a desktop or a real server. Depending on your hardware configuration it can also be the cause of the bog down and not Jira.

[Nic Brough -Adaptavist-]

First check the log for errors, secondly read http://confluence.atlassian.com/display/JIRAKB/Crashes+and+Performance+Issues+Troubleshooting

[Nick Sanzotta]

I did not find

java.lang.OutOfMemoryError or

attempt timed out - waited

in my log file.

I read a few threads on this forum where people changed the

maxthreads="150" to maxthreads="400" in there server.xml

and had success on increasing the performance of jira.

[Nic Brough -Adaptavist-]

Any luck with that? Any of the other stuff in the document help?