Jira and Stash very slow

Hi all,

We have both Jira and Stash running on a VM with GB memory, but they are both extremely slow. Page requests can take up to 5 or 10 minutes. There are about 150 commits in stash and about 20 issues in Jira.

If I run them seperately (ie shutting down Jira) the performance does increase somewhat but it can still take a long time before a page is loaded.

After the page is loaded the first time, the system (stash or jira) is a lot quicker for a while.

Increasing the JVM maximum memory didn't seem to work, that just slowed everything down futher even more so I have everything on the default settings now. I have set in the VMWare server that all memory is reserved but that also doesn't improve the speed.

The server runs on Debian Linux.

Can anyone help me out? Where should I look next?

2 answers


Finding a root casue of performance problems is a very complex operation. It could a lot ot things that are slowing down your instance. Did you have a chance to read below articles?



It is a good start to troubleshoot your specific problem.

I suggest to raise a support ticket to Atlassian if above will not help.

Best Regards,


As Mirek says I would also recommend creating a support ticket.

In Stash you can enable profiling in the administration page which writes to $STASH_HOME/log/atlassian-stash-profiler.log and will give us a very clear idea of why everything is going so slow. Attaching this to the support ticket will help.


Is there enough CPU? Is it an IO issue? I would do some profiling and see where the bottleneck is.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

685 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you