Jira User Timesheet Gadget Infinite Loop

[Albert Manuel]

Hello,

When users want to use the User Timesheet Gadget - it keeps loading until it eats the ram memory and it "blocks" the dashboard.

The problem is ou server isn't serving any logs regarding this - all other gadgets works just fine.

We are using Jira Server 7.0.10.

What i did unti now without success:

- Re-index jira.

Removed the content within the following directory:

1. <JIRA-HOME>/caches/indexes/
2. <JIRA-HOME>/plugins/.bundled-plugins/
3. <JIRA-HOME>/plugins/.osgi-plugins/
4. <JIRA-INSTALL>/work

And restart + reindex

But nothing works - as i said we get no error in our server logs.. and in-browser debugging we don't see anything about it...

I can access the xml of the plugin just fine in browser - everythng is ok..so its there...

Any help suggestions will be appreciated.

[Andriy Zhdanov]

Hi Inglo,

Could you please clarify which app are you using, and what parameters are selected in gadget configuration? Screenshot might be enough.

Thank you.

[Albert Manuel]

Hi @Andriy Zhdanov 

I'm using Jira Server 7.010.

This is the Gadget that makes us problems:  Screenshot-1 

The configuration is left default - so just the timesheet for the "Current User": ScreenShot-2

It doesn't matter if we change the configuration, the same thing happens, which is this:  ScreenShot-3 

This happens for all users in our platform for this gadget, all others are working perfectly.

This is what show's me in the browsers debug: Screenshot-4 

Thanks

[Andriy Zhdanov]

Hi Inglo,

It is Tempo, please contact support at https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/15

Thank you.