Jira Status Categories are defined different in Jira Scrum Board vs Jira Plans

[Harvindar Singh]

In Jira Plans, the summary provided of the Sprint ticket status is per below i.e. organised into Categories for TO DO, IN PROGRESS, DONE.

This is per the Status Categories defined in Jira Plans as indicated below:





However the Scrum Board which is the Issue Source for the Jira Plan defines it differently.
For e.g. category of "Not started" only accounts for tickets where Status = Backlog.

The mis-alignment of the Status Categories between the Jira Scrum Board and Jira Plans is causing confusion and making it more difficult to adopt Jira Plans by the teams here.

[Harvindar Singh]

Regarding the swim lane comment, I think you are referring to the board Workflow columns instead of the swim lanes.

Below is my current Scrum Board workflow columns.
For e.g. Status = ANALYSIS is in the 3rd column and when I moved it to the first column, the Scrum Board showed different numbers, proving your point.

As such, I am assuming for the Scrum Board the following is true but kindly confirm thanks.

- First column mapped to Status Category = To Do

- All middle columns map to Status Category = In Progress

- Last columns maps to Status Category = Done.

Query - since the Scrum Board is the Issue Source for the Jira Plan, why doesn't Jira Plan use the Status Categories from the Scrum Board instead of its own default?

[Vishal Biyani]

@Harvindar Singh 

In JIRA SCRUM board, most likely you have not included the required statues in the swimlane, creating the confusion. 

Can you review and ensure that statuses are mapped properly in the defined columns?

Also, JIRA categories all status in three categories - To Do, In Progress, Done depending on how these statuses are set in the workflow.

[Vishal Biyani]

@Harvindar Singh 

The columns in boar are defined manually. These don't get mapped to To Do, In Progress, Done categories. 

When statuses are added in JIRA Workflow, then based on the category defined by end user (Jira Admin), these Worksflow status get mapped to To Do, In Progress, Done categories.

The purpose of Boards is to visualize the flow of issues, how many issues are in what status etc.

Boards and JIRA Plans shouldn't be mixed up with each other.