Have you added the users as Project Admins? When you create a user that is not a project admin and go to the Kanban board that option is greyed out. Per the Releasing a version knowledge base article you will need to have the JIRA 'Project Administrator' permission in the project(s) whose issues are to be included in the version.
As Jordan stated you can make changes to the permissiosn in the project under permisisons.
In a board, when I have no filter enabled the release link is disabled and greyed out because it shows multiple projects of which I am not admin. When I filter on my project, it is enabled but gives the error below. And indeed, when I have my own board with only my project, I can use that link. Wouldn't that be a bug in JIRA? JSWSERVER-12930 could be related, appears as fixed on cloud but not on server.
I would like to request the "Release" functionality to be a separate item in the permission schema. I want to set a permission to a build group that is separate from the administrator of the project. This is an audit issue for us and should be treated as so. If my team needs to release I have to set them as administrators of the project, which is not a specific project role... it is a build role.
Hope this makes sense. I'm not sure how other teams handle this but this is an audit finding for my team.
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