Jira Labels to set Mandatory fields

[Ragavendran S]

Hi Everyone,

I am currently trying to ease my colleagues manual labouring and free some time by helping them with my automation (thoughts)

Basically, my idea is to set some mandatory fields based on label, I have to set two fields' values from the label. I tried proposing we are making the fields mandatory, since the Jira instances are bit tricky, I've been asked to come up with some other solution other than making them mandatory.

label should be the combination of prefix and suffix. that I will make sure everyone will follow. 

---

labels (prefix):

• 3PL_Data
• 3PL_EvnIss
• 3PL_EnvOut
• 3PL_PlatDef
• 3PL_ReqGap
• ERP_PlatDef

---

labels (suffix)

• ALT
• ANP
• DHL
• DPD
• FNT
• FON
• GED
• ING
• LVP
• OPN
• OFS
• OSC
• PAN
• REX
• ROC
• SER
• SYC
• ULO

---

if the label is 3PL_DataFON, then the prefix should set the component/s [a field in Jira], and the suffix should set the '3rd party involved' [a field in Jira].

I am expecting to make an optimal solution to this, since we have a lot other than this dummy data. but I think someone here might have the idea to implement this or done already!

[Shawn Doyle - ReleaseTEAM]

Hi @Ragavendran S 

I would not use labels as the trigger mechanism for this. This is probably best done in the workflow, as it is unlikely you would want the fields to always be mandatory. 

I would add a new field and then depending on the value of that field add a validation where it makes sense in the workflow that checks that field's value and then requires values in the other fields, or auto-populates them before allowing the transition.  Several add-ons can make this easier to implement, look them up if you don't have one, I don't like to promote one over the other, but they are all good in their own way.

I wouldn't use automation for this.