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Jira Dashboard widgets not allowing "edit" and information not showing


A user creates a dahsboard from time to time (every release) based on the previous one but suddenly, with the last one, we cannot see any content and the edit button is gone so we can not solve anything.

Any ideas? We are using version 7.13.12019-09-10 14_41_48-ACP Test Campaign - 4.9 Release - JIRA Dev _ SITS.png


2 answers

Hello @PaulaA 

Verify the sharing option. There might be a problem if the dashboard is Private and not shared.

Let me know if this doesn't solve the issue.


Hi @elenushhh

The dashboard is shared, me and the owner so we can both be able to edit.



just in case someone has the same issue, to solve it: 

- Stop Jira

- Remove (or rename) JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins

- Restart Jira

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