Jira Dashboard widgets not allowing "edit" and information not showing

PaulaA September 10, 2019

Hi,

A user creates a dahsboard from time to time (every release) based on the previous one but suddenly, with the last one, we cannot see any content and the edit button is gone so we can not solve anything.

Any ideas? We are using version 7.13.12019-09-10 14_41_48-ACP Test Campaign - 4.9 Release - JIRA Dev _ SITS.png

 

2 answers

0 votes
PaulaA September 16, 2019

Hi,

just in case someone has the same issue, to solve it: 

- Stop Jira

- Remove (or rename) JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins

- Restart Jira

0 votes
elenushhh
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September 10, 2019

Hello @PaulaA 

Verify the sharing option. There might be a problem if the dashboard is Private and not shared.

Let me know if this doesn't solve the issue.

Thanks

PaulaA September 10, 2019

Hi @elenushhh

The dashboard is shared, me and the owner so we can both be able to edit.

Thanks

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