Greetings,
I have a user who keeps receiving a ping from the Jira Cloud when someone shares a link.
She isn't a participant, approver nor mentioned in the ticket.
It happens when someone in the chat posts a link that is related to our Service Desk.
The end-user would like to know how to stop receiving the notification everytime when someone shares a link from our Service Desk.
Please see image for example:
@jlucas what is the issue you are facing end user is turned off the notification
I had the end-user type /jira notify to see if she could turn off the notification.
She got, " To perform this action; please authorize Slack & log in to your Atlassian account."
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@jlucas yes need to authorise then only it works
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