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Jira Automation, usage limits


I have some doubt about usage limit for execution of automation in Jira.

I have a Standard plan and all 3 products ( Jira SW, Jira SD, Jira Core ) Cloud.

the usage limits is 500 execution/month for each product? Or i can use all 1500 execution for just one product?

The counter of execution make differences between each products or could I use 700 execution/month for JSD and 800 for JSW ?

2 answers

Hi @Dania Zaccara

It's 500 executions per month per product - so if you have Jira Software, Core and Jira Service Desk you should have 1500.

Jira Service Desk also retains its own automation rules at this stage (separate to the new native automation) - although this will change in the future according to this answer 

You can check how many executions you get per month. to check this you'll need to be a Jira Admin and then...

  1. Go to Jira Admin Settings > System
  2. Select Automation Rules from the left-hand menu
  3. Select the Usage tab
  4. Your usage is in the left-hand box. Press View Details to see more information about how this is calculated based on a per-product basis.

As far as I know, you can use these rules anyway you wish across the products you own. Just remember this is only global rules - you have unlimited project-level rules!

See more on viewing usage here.


0 votes
John Funk Community Leader Oct 03, 2021

Hi @Dania Zaccara  - Did you ever get this taken care of?

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