Jira Automation - Transition Issue not working with Automation for Jira actor

Christopher Mundt
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February 10, 2025

I have a workflow that works when the actor is me, but fails when the actor is "Automation for Jira".  When I look at the Permissions I see that atlassian-addons-project-access is assigned to Transition Issues.

permissions.png

 

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Bill Sheboy
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February 10, 2025

Hi @Christopher Mundt -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

  • what type of project is this (e.g., company-managed, team-managed, etc.), 
  • an image of your complete automation rule in a single image for continuity,
  • images of any relevant actions / conditions / branches,
  • an image of the audit log details showing the rule execution,
  • an image of your workflow transition that is not working, and
  • explain what is not working as expected and why you believe that to be the case.

Kind regards,
Bill

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