Hi,
in the provided example used in a jira automation email action , all attachments from the issue are listed, not just those visible to the customer on the portal.
{{#issue.attachment}}
<li>{{filename}}</li>
{{/issue.attachment}}
is there a way to list only the attachments that have actually been shared with the customer?
best regards,
flo
More than likely not. Attachments in Jira are not actually secured in the sense of how a system like box or drop box have attachments. We have a very large public instance and when it comes to working with customers the general guidance we have gotten around attachements is to use a secondary system. However in data center and server secondary systems will have limited ability to work with automation for jira
Best,
Clark
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.