JIRA won't stop complaining about base domain

I am running JIRA behind an Apache reverse proxy. Every time I log into JIRA, I get these errors:

JIRA's base URL is set to http://jira.example.com but you are accessing JIRA from http://jira.example.com. Update JIRA's base URL or hide this message.

JIRA is reporting that it is running on the hostname 'localhost', which does not match the hostname used to run these diagnostics, 'jira.example.com'. This is known to cause JIRA to construct URLs using the incorrect hostname, which will result in errors in the dashboard, among other issues.

The base URL is already correct, so clicking the "Update" link in the first message doesn't do anything. Any idea why this is happening?

1 answer

1 accepted

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It seems there's possibly a misconfiguration in JIRA's settings or your proxy's. Have you added the proxyName and proxyPort settings to the HTTP(S) connector in JIRA's server.xml file?

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