I have inbound and outbound email set up for my helpdesk in JIRA. I'm seeing JIRA send emails to the project email address for all notifications though. The loop detection is working properly, but I need to sort out how to make it stop sending notifications to itself.
The notifications go to Watchers, Current Assignee, Reporter.
The handler creates new ticket or adds comment
No Catch Email configured
Create users is unchecked
Notify users, CC assignee, CC Watchers is checked
I've checked and the project email is not being added as a watcher. It's just insistent on sending emails to itself.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG