I have inbound and outbound email set up for my helpdesk in JIRA. I'm seeing JIRA send emails to the project email address for all notifications though. The loop detection is working properly, but I need to sort out how to make it stop sending notifications to itself.
The notifications go to Watchers, Current Assignee, Reporter.
The handler creates new ticket or adds comment
No Catch Email configured
Create users is unchecked
Notify users, CC assignee, CC Watchers is checked
I've checked and the project email is not being added as a watcher. It's just insistent on sending emails to itself.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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