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JIRA in Chrome: At login no password saving option available

Kai Gottschalk Aug 06, 2012

Login into JIRA works for all four browsers (FF, IE, Safari and Chrome) fine. Some of our Chrome-users stated that due to the fact that the login-dialouge is in an iframe Chrome does not offer the possibility to store the password any more. For all other browsers it works fine.

Environment: JIRA 5.0.7 - Chrome 21 on Mac

I know "the" workaround (save password in another browser and import it via chrome), but would like to have a clean solution. I am also aware it is no bug, neither in JIRA, nor in Chrome, otherwise I'd have opened a bug report instead of this question.


2 answers

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0 votes
Answer accepted
Fagner Fagner Oct 18, 2012

Hi Kai,

Have you tried to download the most recent Google Chrome version?

I tried to log in JIRA 5.1.7 with Google Chrome 23.0.X and it worked fine.

As a workaround I found out this. Otherwise, I'd recommend to clean up brownsing data.

I hope it helps

Kai Gottschalk Oct 18, 2012

Hi Fagner,

we tried it just now with the latest non-beta version: 22 and it did not work. 23 is afaik still beta and as we need to test compatibility (for our users) we need to stick at official versions.

Having a closer look at your workaround and the description raises the question if you might have understood our challenge wrong: We can successful log in with the above mentioned configuration, but Chrome (unlike all other browsers) does not ask if it might save the password.

In any case thanks for trying to help us!

Kind regards


0 votes
Kai Gottschalk Nov 01, 2012

Now as we use Chrome 23 it works indeed fine for us. Thanks for pointing it out!

Fagner Fagner Nov 04, 2012

Hi Kai,

Nice to hear it works!


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