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JIRA Slow Login after Internet Disable

Mkurama
Contributor
March 5, 2023

Hi all,

I have Jira Data Center and everything working successfully.

But, after I disable internet from the machine. The server take time to login.

 

Thanks.

1 answer

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 5, 2023

Hi @Mkurama 

You should talk to your jira administrator and check the log files as well as the log of the current DC jira is installed.

Mkurama
Contributor
March 6, 2023

HI @Alex Koxaras _Relational_ 

Thanks for your response.

I check them and all the logs available. By the way, when Jira take time to load.

Please find the image below which is the requests shown while load.

Do you have any idea?

Capture.PNG

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2023

Ηι @Mkurama 

You should take a look at the jira logs. Not the developer's console.

Mkurama
Contributor
March 7, 2023

Could you tell me which log file?

Thanks

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2023

I would check for starters:

  • atlassian-jira.log
  • atlassian-jira-outgoing-mail.log

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