Issues with JIRA plans

Vasuki Murugesan
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October 22, 2024

 

I’m having trouble with the JIRA plans. Even though I've been granted access to edit the team plan, I can't see it like the rest of the team can, seems to be issue with my account. Any help on this is appreciated

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Divya Shree
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October 22, 2024

Hey @Vasuki Murugesan !!

Are you not seeing any Change Plan option in your billing? Are you talking about Pricing Plans or Roadmaps? Can you please clarify this? What are you exactly able to see?

If it is the roadmaps, it should be enabled in features in Project Settings. Or you can check board settings and see whether this is enabled for you or not.

Screenshot 2024-10-22 171212.png

Vasuki Murugesan
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October 22, 2024

My question is about the Project plans here https://ouryahoo.atlassian.net/jira/plans

Divya Shree
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October 23, 2024

Plans are only included with Jira Premium and Enterprise. Do you have these subscriptions?

Divya Shree
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October 23, 2024

Please check this:

https://[yourinstance].atlassian.net/jira/plans/settings/permissions

Check your permissions if you can or ask your admin if you were given correct permissions here.

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