Issue does not exist. Kind of dead Jira Tickets



For some issues, it lists only in project but when we try to access the error comes like issue doesnot exist, contact your jira-administrator.


I am administrator and have got enough permissions to browse project and issues.


Is there any way to delete these JIRA ticket?

1 answer

1 accepted

This widget could not be displayed.

I'm not quite sure what this means.

You say "For some issues it lists only in project" - what do you mean by "lists in project"?  Does it come out in a search somewhere?  Or a report?  Where are you seeing the link to the issue?

My guess is a broken index though.  If you have a small JIRA and/or can tolerate the down-time, could you run a full "lock JIRA" re-index and re-test this?  Does the problem go away then?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

63 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you