Is there a way to turn off the Suggestions / Tips that pop up all over the UI?

Mike Schultz September 21, 2022

The UI is constantly popping some sort of Suggestion or Tip bubble in the UI.  Every time I go to Jira or Confluence to do something I have to clear these suggestions/tips. They usually appear in the lower left corner, but sometimes in the upper and lower right corners too.  This is happening in Jira and Confluence.  It even happened here on the community page.

I've attached an example from Jira and one from the community page.

jira1.jpgjira2.jpg

  

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Brant Schroeder
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September 21, 2022

@Mike Schultz 

In order to disable product suggestions, as a Jira administrator, please go to Cog icon > System > General configuration.

At the bottom of the page, there is an option called Turn off product recommendations, so click on it and you will be redirected to another page to confirm it. 

Mike Schultz September 22, 2022

One has to be a Jira Administrator to do this?   Individual Jira Users cannot do this?

Like Jeff Lomax likes this
Brant Schroeder
Community Leader
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September 22, 2022

Yes

Mike Schultz September 26, 2022

This is suboptimal way feature design, but thank you for the information. 

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Dave Mathijs
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January 19, 2023

@Brant Schroeder Where do I configure this in Confluence Cloud?

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Jeff Lomax August 1, 2023

All users MUST be able to turn this horrible things off.   Is there a Chrome Extension to get rid of them?

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Sebastian Lutter August 7, 2023

Atlassian's Jira platform is incessantly perturbing my equilibrium with superfluous ephemera pertaining to product-related tidings and commercial fluff. How can I disable that?

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Trudy Claspill
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August 7, 2023

@Sebastian Lutter 

See Brant's original response, to which you have responded.

In order to disable product suggestions, as a Jira administrator, please go to Cog icon > System > General configuration.

At the bottom of the page, there is an option called Turn off product recommendations, so click on it and you will be redirected to another page to confirm it. 

If you are not the Jira Administrator you will need to contact that person for your Jira instance to ask for this.

Pete Elmore
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January 16, 2024

This should obviously be a per-user setting:  these may be helpful for new users, but people that have been using Jira for years do not need tips or suggestions.

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1 vote
Tobias Lindell May 23, 2024

Why am I not able to see this "Turn off product recommendations" setting? 

Jira Service Management data center version 5.12.2

 

TurnOffRecs.PNG

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2024

@Tobias Lindell 

This post concerns Jira Cloud, not self-hosted Jira products.

I don't know if the option exists in Data Center versions of the products.

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