Is there a possibility on Jira SD to include pictures in request types?

Antonia Grimm December 10, 2019

We want to show the IT equipment to the customer bevor writing the request. The Symbol for request types is to small.

1 answer

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 12, 2019

Hello Antonia.

Thank you for reaching out.

Per your description, I understand that you would like to upload pictures as Request types icons. Is that correct?

You can do it by following the steps below:

- Navigate to your project > Project Settings > Request types > Click in the request type Icon:

Screen Shot 2019-12-12 at 15.59.29.png

- Choose to upload Image and select the image you want:

Screen Shot 2019-12-12 at 15.59.21.png

Let us know if you are looking for something different.

Antonia Grimm December 15, 2019

Hello Petter,

thanks for your answer. The icons are to small. We want to have bigger pictures on request types. Our short-term solution is to create confluence articles including the pictures of tablets, laptops etc.

Best regards,

Antonia

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