Is it possible to add a third panel/box to the Jira issue layout?

Melisa K_ Savich
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February 16, 2025

Screenshot 2025-02-16 at 7.25.45 AM.png

I want to customize the Jira issue layout by adding a third panel (box) alongside the existing "Details" and "More Fields" sections in the right sidebar. Currently, I see only two sections, but I would like to introduce a third one to display additional information.

Is there a way to configure this through Jira settings, or would this require custom development? If it's possible, what steps should I follow?

Screenshot attached for reference.

4 answers

2 votes
Jack Brickey
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February 16, 2025

Hi @Melisa K_ Savich , welcome to the community.

Unfortunately, no, there is no means of configuring the display in this manner.

Melisa K_ Savich
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February 16, 2025

Ah, boo. Thank you for confirming!

1 vote
Aron Gombas _Midori_
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February 17, 2025

You can absolutely add a new panel to the right-bar if you are willing to develop an app!

Apps can declare a special module type which will add that UI element.  We are using it in our apps like this:

Hardening-JCPC-board-Scrum-Board-Jira-02-17-2025_09_02_AM.png

1 vote
Dave Liao
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February 16, 2025

@Melisa K_ Savich - hi Melisa!

Let's pretend you could add a panel. If you could, what would you want to put in the panel?

If there are fields you don't want to forget about, consider pinning them to your view: https://support.atlassian.com/jira-software-cloud/docs/pin-a-field-to-the-top-of-an-issue/

Melisa K_ Savich
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February 16, 2025

Thanks for your response, Dave!

What I’m looking to do is group similar fields into separate panels to improve the visual organization of the issue layout. Ideally, I’d like:

  • Panel 1 (Required Fields - Always Visible): Must-know info to complete the issue (e.g., Assignee, Due Date, Priority)
  • Panel 2 (Viewable but Not Required): Targets & Planning (e.g., Planned Start Date, Planned End Date, Time Estimated, Overall Goal)
  • Panel 3 (Hidden Unless Needed): Execution & Tracking (e.g., Actual Start Date, Actual End Date, other tracking-related fields)

This setup would help my team quickly find relevant fields based on the stage of work while keeping the layout clean.

I checked the pinning feature, but that only allows users to customize their own views individually—it doesn’t enforce a consistent layout across the organization. Is there a way to structure the issue layout at the org level so all users see the same grouped sections? Would this require an app or custom development? 

Appreciate any insights!

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Dave Liao
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February 16, 2025

Ah, this helps!

If you want fields to always be shown - even when empty - there's a way to do this by modifying your project's Issue Layout.

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/

The subtlety of whether a field is required or not won't be indicated on the issue view, unfortunately.

0 votes
Lucas Modzelewski _Lumo_
Atlassian Partner
February 16, 2025

@Melisa K_ Savich you can add tabs to the screens to save space. This can also help organize fields, making the Create Issue screen more compact and structured.

Check this out:

screens.png

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