Installation on isolated network problems

When Jira is installed on an isolated network (unable to get to sites like Atlassian.com), some pages are extremely slow loading because parts of the pages try to go to jira.atlassian.com, which must time out before page can be displayed (for example, the Rapid Board in GreenHopper).

1 answer

1 accepted

This widget could not be displayed.

* Setup a webserver under a virtual host for 'jira.atlassian.com'.

* Redirect all requests to this domain to a single PHP file. This PHP File should only send the status code header 500 and die.

* Edit the /etc/hosts file on your JIRA server and add 'jira.atlassian.com' with the IP address of the webserver

Now your JIRA should get a fast but very negative response and doesn't have to wait for a timeout.

(Not tested by myself)

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

128 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you