We are currently using Confluence (knowledge base, collaboration, documentation) and Jira (project management and service desk) within our team, and looking into the best, most seamless workflow before rolling this out to the rest of the organization.
I've looked into integration documentation, but I'd love to hear from other users how they are already combine the different tools in practice.
Some things seem to be straightforward:
- In Confluence, we can create jira issues during meetings
- we can create Jira issues from slack and gmail
- for projects, we can create dedicated Jira boards
But I do find the Jira threshold for project management quite high, it's much less intuitive than for example Clickup and Monday.com etc. That makes me worried that our business users will freak out or get stressed when confronted with Jira. Trello on the other hand is very easy to use, so maybe that could be the pleasant-to-work-with task board syncing with Jira.
Looking forward to your thoughts. I'm also open for quick meetings if anyone would like to show some best pracitics in this regard (European time zone).
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