Insights issues types

jelena kirac
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November 12, 2024

How to include Subtasks in Insights preview; currently only US, Task, Support, BAU and preparation are visible;

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Marc - Devoteam
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November 12, 2024

Hi @jelena kirac 

I don't think this is possible as all related documentation on insights is related to sprints and sub-tasks are not recognized as sprint items

I suggest to ask your question at Atlassian Support to get a definitive answer.

@Humashankar VJ this is not relating the board config as there is no config on this topic. 

It the Insights option you see in a board next to view settings

Also the link you posted relates to Jira DC and not Cloud.

Humashankar VJ
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November 12, 2024

Hi @Marc - Devoteam - Thanks for correcting, i misinterpreted the ask.

Regret for the inconvenience caused, @jelena kirac  Kindly follow Marc - Thoughts

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Humashankar VJ
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November 12, 2024

Hi @jelena kirac 

To display subtasks in Jira's Insights preview, adjust your board's configuration. Start by opening the relevant board and clicking the gear icon in the top-right corner to access Board Settings.

Within Board Settings, locate the Issue Types section and ensure Sub-tasks are included among the visible issue types. Once enabled, subtasks will appear alongside other issue types, such as User Stories, Tasks, Support, BAU, and Preparation, in the Insights preview.

For more help

Configuring sub-tasks | Administering Jira applications Data Center 10.1 | Atlassian Documentation

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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