Insight discovery import error

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April 15, 2021


The import does not work since 2 days:

No error returned on the page .

When I clic on synchronise :  he says Started 17 days Ago:

I stop and reclic on synchronis :  Error Progress already strated for progress ID: progess id: ressourcid 7, category: imports

What could I do to stop this procces. Where can i stop this process ?

Thank you for your helpErrorImportInsight.jpg


3 answers

0 votes
Manuela April 22, 2024

In my case after 2h i got the message: Exeption progress is cancelled

Than I've made manual import (normally I use scheduled cron import - User Import) and all worked fine

0 votes
Cristian Iorio August 11, 2022

Same here. This happened after a previous import ended with errors. 

0 votes
Ariel.Prado June 10, 2021

I am facing the same. At first the fix was restart jira.


But now cant Import Users form JIra.


Could you fix it?



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