Import Attachment from Jira 4.3.4 to Jira 6.1.5

Hello everyone,

I upgraded to Jira 6.1.5 from Jira 4.3.4 . And then, I know, issue attachments can see under issue, but I cannot access to attachments.

I copyed myattachments from .../data/attachments in Jira 4.3.4 and then I pasted myattachments to Jira 6.1.5 with ftp to under .../ application-data/jira/data directory. But, I cannot access my attachments. I got the error page

Oh, it seems that we've lost a page.
Maybe you should raise an issue?

In this point, what can I do ? or Which add-on provide to this functionality (import attachments).

Thanks in advance.

2 answers

1 accepted

Here are a few suggestions:

  1. Check if the attachment files have proper file system permissions, otherwise JIRA won't be able to access them
  2. Check if your default attachment directory is correct on the Attachments page - secure/admin/ViewAttachmentSettings.jspa
  3. The default attachment folder is JIRA_HOME/data/attachments , so doublecheck the paths

Some more info in case you haven't read it - https://confluence.atlassian.com/display/JIRA/Configuring+File+Attachments

Thanks Boris, my problem is folder permission.

I changed folder permission and then it is working.

Thanks again.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira Service Desk

Wy are we still using email for Service Desk workflows?

...attest to the experience of an urgent approval that gets lost in the boss’s inbox and requires that special “Please Approve” email or text message. In an age where we have distributed teams...

103 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you